At our dance studio, we are committed to providing an energetic, inclusive, and inspiring environment where students can learn, grow, and enjoy the art of dance. We understand that sometimes plans change, and we aim to handle refund requests with fairness and transparency. Refund Eligibility Refunds are available under the following conditions: A written request is submitted within 5 days of the original payment. The student has not attended more than one class/session of the course or program. The class was canceled by the studio and a suitable replacement was not offered. A documented medical issue prevents continued participation. All refund requests must include proof of payment and any relevant documentation, such as medical certificates or class cancellation notices. Non-Refundable Situations Refunds will not be granted in the following cases: The request is made more than 5 days after the initial payment. The student has participated in multiple sessions. Personal scheduling conflicts or change of interest. Missed classes without prior notification or official justification. Special workshops, masterclasses, or one-time events unless canceled by the studio. Credits and Transfers In place of a refund, we may offer studio credit that can be applied to future classes, workshops, or merchandise. Credits are valid for 3 months from the date of issue and are non-transferable. How to Request a Refund To initiate a refund request, please contact our front desk or email [email protected] with the following: Student’s full name. Date and type of purchase. Reason for the refund request. Supporting documents if applicable. We aim to respond to all refund inquiries within 3 business days. Refund Processing Approved refunds will be issued via the original payment method within 5–7 business days after confirmation. Contact Us We value your commitment to dance and your experience in our studio. For any questions or concerns regarding this refund policy, reach out to us at [email protected] or speak to our team at the studio. Thank you for dancing with us — we look forward to helping you move with joy and confidence!