Protection

Introduction We value your trust and are committed to protecting your personal information. This Data Protection Policy outlines in detail how we collect, use, store, and disclose your data when you interact with our website, make a purchase, contact us, or engage with our services in any way. We are dedicated to ensuring your privacy rights are respected and upheld in compliance with relevant data protection legislation, including but not limited to the General Data Protection Regulation (GDPR) where applicable. Personal Data We Collect We may collect personal data from you directly when you voluntarily provide it, such as by filling out forms on our website, subscribing to newsletters, placing orders, or communicating with our team. This includes, but is not limited to: Full name Email address Phone number Mailing or billing address Payment information (credit/debit card details, billing records) Any additional information you choose to provide in forms, messages, or attachments We also automatically collect certain technical data when you visit our website. This includes: IP address Device type and identifiers Browser type and version Operating system Referring URLs and pages visited Time spent on pages and other diagnostic data This information is gathered through cookies, analytics tools, and other tracking technologies to help us improve the website’s performance and user experience. Purposes for Using Personal Data We process your personal data to provide high-quality services and enhance your experience. The main purposes include: Fulfilling transactions, processing payments, and delivering services Providing customer support and responding to inquiries or feedback Sending relevant updates, newsletters, promotions, and marketing communications (only if you’ve consented) Ensuring the security and technical functionality of the website Conducting internal analysis and performance reviews to optimize our offerings Complying with applicable laws and responding to lawful requests from regulatory authorities Legal Bases for Processing We rely on one or more of the following legal grounds for processing your personal data: Your explicit consent, which you may withdraw at any time The performance of a contract (e.g., fulfilling your orders or subscriptions) Compliance with legal obligations Our legitimate interests, including maintaining the functionality and security of our services and improving customer experience Data Sharing and Third Parties We may share your personal data with third-party service providers who assist us in delivering our services effectively. These include: Payment processors IT and hosting service providers Marketing automation and email delivery services Analytics services like Google Analytics Customer support platforms These third parties are contractually obligated to use your data solely for the services they provide on our behalf and are required to maintain its confidentiality and integrity. We do not sell or rent your personal data to third parties. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and regulations. The retention period depends on the type of data and the context in which it was collected. Once data is no longer needed, we take appropriate measures to securely delete or anonymize it. Your Rights and Choices Under applicable data protection laws, you have a number of rights with respect to your personal data. These include: The right to access the data we hold about you The right to request correction or completion of inaccurate or incomplete data The right to request deletion of your data in certain circumstances The right to object to or restrict the processing of your data The right to withdraw your consent at any time (where applicable) The right to receive your data in a structured, commonly used format (data portability) To exercise any of these rights, you may contact us at [email protected]. We will respond to all requests in accordance with applicable data protection laws. Data Security We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications, limited access to personal data, and regular security assessments. While we take data protection seriously, no system is completely foolproof. Therefore, we cannot guarantee the absolute security of your data transmitted to or from our site. International Data Transfers If your personal data is transferred outside of your country of residence, we ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place, such as standard contractual clauses or equivalent protections. Changes to This Policy We reserve the right to update or modify this Data Protection Policy at any time. Changes may be made to reflect updates in our practices, technology, legal obligations, or for other operational reasons. When we make significant changes, we will notify you either by posting a prominent notice on our website or by sending you a direct communication. Your continued use of our services after the update signifies your acceptance of the revised policy.